Rewards & Loyalty Program
Welcome to Willis Candle Shop Rewards
Every flame deserves a reward. Join our community to earn points on your favorite hand-poured artisan candles, unlock exclusive savings, and turn your home fragrance routines into perks.
Ways to Earn Points
Ways to Redeem Your Rewards
Refer a Friend: Give $5, Get $5
Share your unique link with friends or family. They'll receive $5 off their first purchase, and you'll get a $5 coupon once their order is placed!
To access your personal referral sharing link, simply open the floating Rewards widget at the bottom right of your screen.
Frequently Asked Questions
Click the floating Rewards widget at the bottom-right corner of your screen. If you're creating a new account, click the "Sign Up for Rewards" button to register—you will automatically be enrolled and awarded 50 bonus points immediately! If you already have an account, click "Sign In" under "Already a Member?" to view your active points balance.
Open the floating Rewards widget at the bottom-right of your screen and sign in to your account. Once signed in, select Redeem Points for your desired discount amount ($5, $10, or $20 off). Copy the unique discount code generated and paste it into the "Discount Code" box during checkout.
No! You can redeem points in tiers ($5 off for 100 points, $10 off for 200 points, or $20 off for 400 points) whenever you choose, or save them up for larger discounts on future orders.
Point reward coupons cannot be combined with other promotional promo codes on the same order, as Shopify allows one main discount code per checkout. However, they can be applied to items that are already on sale.
No! Your earned points do not expire and will remain safely in your account balance until you are ready to redeem them.
Yes! As long as you use the same email address during guest checkout, Rivo automatically tracks your points. When you officially create an account using that email address, all past points earned since our program went live will be right there waiting for you.
If you have any questions about your points, rewards, or account balance, email us directly at help@williscandleshop.com and we will get it sorted out for you right away.